Cancellation & Refund Policy

This Cancellation & Refund Policy outlines the procedures regarding cancellations and refunds for products or services purchased from TradingShri (“we,” “our,” or “us“). By making a purchase through our website, you agree to the terms and conditions outlined in this policy.

1. Cancellation of Orders:

a) Standard Orders: If you wish to cancel a standard order, please notify us in writing at least 48 hours/days prior to the scheduled delivery date. We will process your cancellation and provide you with a full refund.

b) Custom Orders: For custom orders that involve personalized products or services, cancellation policies may vary. Please refer to the specific terms provided at the time of order placement.

2. Refund Eligibility:

a) Products: You may be eligible for a refund if you return the purchased product(s) within 2 days of receiving them. The product(s) must be unused, in their original condition, and with all packaging intact.

b) Services: Refund eligibility for services is subject to the terms outlined in the service agreement provided at the time of purchase. Please review the agreement for specific refund conditions.

3. Refund Process:

a) Products: Once we receive the returned product(s) and confirm their condition, we will initiate the refund process. Refunds will be processed using the same payment method used for the original purchase.

b) Services: For services, refund processes will be in accordance with the terms set forth in the service agreement.

4. Non-Refundable Items:

a) Digital Products: Digital products, including downloadable software, e-books, and digital content, are non-refundable once they have been downloaded or accessed.

b) Customized Items: Items that have been customized or personalized according to your specifications are generally non-refundable unless they arrive damaged or defective.

5. Processing Time:

a) Products: Refunds for returned products will be processed within 2 days business days after we receive the returned items and verify their condition.

b) Services: Refunds for services will be processed in accordance with the terms outlined in the service agreement.

6. Contact Us:

If you have any questions, concerns, or requests related to cancellations and refunds, please contact our customer service team at : support@tradingshri.in.

7. Policy Updates:

We reserve the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website.